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Security

Your freight data,
secure and GDPR-compliant.

We handle rate sheets, shipment details, and customer communications every day. That comes with responsibility. Here’s how we protect your data.

Enterprise Security guaranteed

ISO 27001 (Pending)

ISO 27001 certification currently in progress, ensuring the highest standards of information security management.

EU-GDPR Compliant

Hosted in the EU with full GDPR compliance, protecting your data according to the strictest privacy regulations.

Hosted in the EU

All data stays in the EU. Full data sovereignty and rigorous operational security, with no exceptions.

How we protect
your data.

01
Made in Germany, hosted in the EU
Our infrastructure runs in data centers in the EU. Every data center is ISO 27001 certified, and we maintain strict data residency policies so your information stays in the EU.
02
You decide what nemox sees
nemox operates on a least-privilege basis. You configure which email accounts, TMS modules, and document types nemox can read and act on. Permissions can be changed at any time.
03
Zero data training
We guarantee that no customer data is ever used for model training, fine-tuning, or any form of machine learning improvement. Your rate sheets and business communications remain exclusively yours.
04
Best engineering standards
We design and operate nemox with security expectations that match freight operations and sensitive customer data. Continuous penetration testing and automated vulnerability scanning run on an ongoing basis. Our development follows OWASP best practices.

Security by design, not as an afterthought.

01

Data minimisation

We only collect and process the data strictly necessary to perform the task. Nothing more.

02

Transparency

You see what nemox proposes before anything is sent or booked, so you stay in control of your workflows.

03

Human in the loop

nemox suggests, you approve. No email sent, no shipment booked, no document dispatched without your explicit sign-off.

04

Continuous improvement

We monitor, test, and improve our security posture every day. Threats evolve, and so do we.

Have questions about security?

We’re happy to walk you through our security architecture or discuss your specific compliance requirements.

Get in touch →